Before you continue
Account deletion is permanent. You may lose your profile, saved content, rewards, warranty records, enquiries and other account-linked information. Please save anything you may need before submitting the request.
Deletion request form
Enter the details associated with your MY BASICS account so our team can verify ownership.
What happens next?
Our team will verify the request using your registered details. After verification, we will process deletion of account-linked personal information from active systems. Limited records may be retained where required for legal, security, fraud-prevention, transaction or regulatory obligations.
Need help? Email info@mybasics.ai. Never send passwords or one-time passwords.